Do You Like the People You Serve? You’re in the business of helping others, and you likely do it well, or your company wouldn’t still be open. But the question is: As a service-based business, do you actually like the people you serve? In most jobs, you can clock in...
How My Pay-It-Forward Story Can Inspire Your Customer Experience When talking about customer experience — or life in general — it can be all too easy to think about those not-so-pleasant experiences we’ve had and forget to highlight and talk about the...
Are You Serving Others or Yourself with Your Business? When you get down to the core of your business, do you prioritize serving others or serving yourself? This is a big question for business owners to grapple with, and it can be a challenging one because, of course,...
